Delete Your Account

Applies to the FITLYTIX app and fitlytix.in

You can delete your FITLYTIX account and the personal data attached to it at any time. There are two ways to do it.

Option 1: In the app

  1. Open FITLYTIX and go to Profile
  2. Tap Settings, then Delete Account
  3. Confirm. Your account is scheduled for deletion immediately

Option 2: Request it here

No app or login needed. Give us the address on your account and we will email you a link. That link lists every gym and role held on the address, so you choose what goes and what stays, the same as the app does. Nothing is deleted until you confirm there, which is how we make sure nobody can close someone else's account.

We will email that address to confirm it is really you. You pick what to delete from that email. Nothing is removed before then.

What gets deleted

  • Your name, email address and phone number
  • Your profile, goals, fitness level and injury notes
  • All body metrics and progress history
  • Workout programs and nutrition plans assigned to you
  • Your login credentials, so you can no longer sign in
  • Your name and details on every session you attended

Live systems are cleared within 30 days. Encrypted backups roll off within 90 days.

What we keep, and why

RetainedWhyHow long
Invoices and payment records Required by Indian tax law As legally required
A count of sessions that took place, with your name and details removed The gym's own attendance and revenue record. Once your details are gone these cannot be traced back to you Indefinitely
Security logs of the deletion itself Proof the request was honoured 12 months

If you are a gym client

Your gym is the controller of your training records. Deleting your account removes your access and your personal identifiers. Your gym may retain anonymised session counts for its own business records. These cannot be linked back to you. If you want your gym's copy removed too, ask them directly, and tell us if they do not respond.

If you are a gym owner

Deleting a gym account removes every trainer and client account under it. This cannot be undone. Request an export first if you need your records. Write to support and we will send a full export before anything is deleted.

Deletion is permanent. Once processed, we cannot restore your data, your history or your plans. Export anything you want to keep first.

Questions

Email our support team or read the Privacy Policy for the full picture on data handling.